Legal

Terms of Service

The agreement between NS Logistics TMS and everyone who uses it. Effective October 21, 2026.

These Terms of Service ("Terms") are the agreement between NS Technology, Inc., which operates NS Logistics TMS ("NSLogi", "we", "us"), and the company that subscribes to NSLogi (the "Customer"). They also apply to every person the Customer lets in: its staff, drivers, owner-operators, and the brokers, shippers and receivers who open a link the Customer sends ("Users"). By signing an Order Form, signing in, or opening such a link, you accept these Terms. If you accept for a company, you confirm you may bind it.

1. The service

NSLogi is a transportation management system for trucking carriers and freight brokers: load booking and dispatch, tracking, document capture, invoicing, driver and owner-operator settlements, fleet and compliance records, reporting, and the integrations the Customer chooses to connect. The features available depend on the Customer's plan. We may add, change or retire features; we give at least 30 days' notice before retiring a feature a paid plan relies on.

2. Accounts and access

Accounts are created on request and set up by us or by a Customer administrator. There is no self-service sign-up.
Each sign-in is for one person. Do not share credentials.
The Customer is responsible for what happens under its accounts and for keeping credentials private. Tell us promptly at support@nslogitms.com if you suspect misuse.
A Customer administrator controls its Users, their roles and what they can see, and can remove them at any time. Drivers and owner-operators see only their own loads, pay and documents.

3. The Customer's data

Everything the Customer and its Users put into NSLogi ("Customer Data") belongs to the Customer. We use Customer Data only to provide, secure and support the service for that Customer, as described in the Privacy Policy and the Data Processing Agreement. We keep each Customer's data isolated from every other Customer's and we do not sell it.

The Customer is responsible for having the right to enter the data it enters (including drivers' and partners' personal information), for the accuracy of rates, pay rules, settlements and invoices it issues from the system, and for its own legal, tax, safety and compliance obligations.

4. Acceptable use

Use of NSLogi is subject to the Acceptable Use Policy. In short: do not break the law, send unsolicited messages, probe or overload the service, try to reach another Customer's data, copy the software, or build a competing product from it. Integrations (load boards, telematics, fuel cards, factoring, accounting) use the Customer's own accounts and are also subject to those providers' terms.

5. Fees and payment

Plans and prices are shown on the pricing page and confirmed on the Customer's Order Form. The Order Form controls if it differs from the pricing page.
We invoice subscriptions monthly in advance unless the Order Form says otherwise. Invoices are due within 15 days and may be paid by ACH, check, or card through a payment processor we name on the invoice.
Subscriptions renew automatically for the same term unless either party gives notice before the renewal date.
Trials convert to the stated plan at the end of the trial unless the Customer tells us otherwise.
If an invoice is more than 14 days past due, we may make the account read-only until it is paid; after 60 days we may end the agreement under section 8.
Fees exclude taxes. The Customer pays any sales, use or similar taxes on its subscription, other than taxes on our income.
We may change prices with at least 30 days' written notice; the change applies from the next renewal.

6. Availability and support

We provide the service and support as described in the Service Level & Support Policy. We back up data daily. NSLogi is a tool for running your business; it does not replace your own records, your accountant, your safety department or your legal advice.

7. Confidentiality

Each party keeps the other's non-public information confidential, uses it only for this agreement, and protects it with reasonable care. This does not cover information that is public, already known, independently developed, or that must be disclosed by law (with notice to the other party where allowed).

8. Term and ending the agreement

The agreement runs for the term on the Order Form and renews as described in section 5.
The Customer may end the agreement at the end of any term by notice before renewal.
Either party may end the agreement if the other materially breaches it and does not cure the breach within 14 days of written notice.
We may end the agreement for invoices more than 60 days past due, or on 60 days' notice if we discontinue the service (with a pro-rata refund of prepaid fees).
After the agreement ends, the Customer has 90 days to export its data; after that we delete it as described in the Privacy Policy.

9. Warranties and disclaimers

We will provide the service with reasonable skill and care and will not materially reduce its overall security during a paid term. Otherwise, and to the extent the law allows, the service is provided "as is", and we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee data from third parties (load boards, FMCSA, telematics, weather, fuel prices).

10. Limitation of liability

To the extent the law allows: neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data; and each party's total liability for all claims in any 12-month period is limited to the fees the Customer paid for the service in that period. These limits do not apply to a party's payment obligations, its breach of confidentiality, or liability that cannot be limited by law.

11. Indemnity

The Customer will defend us against third-party claims arising from Customer Data it had no right to enter or from its Users' breach of the Acceptable Use Policy. We will defend the Customer against third-party claims that the service, as we provide it, infringes their intellectual property.

12. General

These Terms, the Order Form, the Privacy Policy, the Data Processing Agreement, the Acceptable Use Policy, the SMS Terms and the Service Level & Support Policy are the whole agreement. If they conflict, the Order Form controls, then the Data Processing Agreement (for personal data), then these Terms. These Terms are governed by the laws of the State of Wisconsin; disputes go to the state or federal courts in Milwaukee County, Wisconsin. If a clause is unenforceable, the rest stands. Neither party may assign this agreement without the other's consent, except to a successor of its business. We may update these Terms; material changes are announced in the app and by e-mail to Customer administrators at least 14 days before they take effect.

Contact: support@nslogitms.com